Returns & Exchanges
At RockyKanaka, we want you to love your new style, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn and unwashed apparel. Simply follow our streamlined process to ensure your exchange or refund is processed quickly and accurately.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all tags still attached to ensure the products remain protected during transit.
- 3.Print and Ship
Download your prepaid shipping label, secure it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.